Privacy Policy

Introduction

DE CONTO TRANSPORTE DE SUCATAS LTDA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our road freight transportation services.

By engaging with our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information to provide our transportation services:

• Business Information: Company name, CNPJ, business address, and contact details of corporate clients.
• Contact Information: Name, phone number, email address of authorized representatives.
• Shipment Information: Cargo details, pickup and delivery addresses, route information, and scheduling preferences.
• Transaction Records: Service contracts, invoices, payment details, and freight documentation.
• Vehicle Tracking Data: GPS location data for shipment tracking purposes.
• Communication Records: Correspondence related to services, quotes, and customer support.

How We Use Your Information

We use the collected information for the following purposes:

• To provide road freight transportation services
• To plan routes and coordinate pickups and deliveries
• To provide real-time shipment tracking
• To process payments and issue invoices
• To communicate about shipments and service updates
• To prepare required freight documentation
• To respond to inquiries and provide customer support
• To comply with legal and regulatory requirements
• To improve our services and operations

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Business and shipment data is stored securely and accessed only by authorized personnel involved in providing our services.

Data Retention

We retain your information for the periods required by Brazilian transportation regulations and tax laws. Freight documentation and transaction records are maintained as required by ANTT (National Land Transportation Agency) regulations and tax authorities. Business relationship records are retained while your account remains active.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With subcontracted carriers when necessary to complete deliveries
• With insurance providers for cargo insurance purposes
• With government agencies for regulatory compliance (ANTT, customs, etc.)
• To comply with legal obligations or court orders
• To protect our rights, property, or safety

Your Rights

In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:

• Access your personal data held by us
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal retention requirements)
• Object to the processing of your personal data
• Request data portability
• Withdraw consent for optional data processing at any time
• File a complaint with the National Data Protection Authority (ANPD)

Shipment Tracking

Our vehicles may be equipped with GPS tracking systems to provide shipment visibility and improve service quality. Location data is used solely for operational purposes and is not shared with third parties except as necessary to complete deliveries or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify clients of significant changes and update the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us: